frequently asked questions

About Caffeine Break
What is Caffeine Break?

Caffeine Break is a caffeine pouch brand built for fast, convenient energy without the coffee run, bulky cans, or sugar crash. Each pouch is designed to sit between your gum and lip, releasing caffeine and flavor over time so you can stay locked in wherever the day takes you.

Caffeine Break pouches are nicotine-free, smoke-free, spit-free, and made in the USA.

What are caffeine pouches?

Caffeine pouches are small, discreet pouches that contain caffeine and flavor. They are placed between your gum and upper or lower lip, where they release caffeine over time.

They’re designed for people who want a portable caffeine option without needing to drink coffee, energy drinks, or other beverages.

Do Caffeine Break pouches contain nicotine?

No. Caffeine Break pouches do not contain nicotine.

They are caffeine pouches, not nicotine pouches.

How much caffeine is in each pouch?

Each Caffeine Break pouch contains 50mg of caffeine.

What makes Caffeine Break different?

Caffeine Break is built for convenience. No brewing, no cans, no sugar, no mess. Just a bold caffeine pouch you can use at work, on the road, at the gym, or whenever you need to lock in.

Each tin contains 15 XL pouches, with every pouch delivering 50mg of caffeine.

Shipping, Orders & Returns
What's your return policy?

Due to the nature of our products, all sales are final and we are unable to offer refunds or accept returns.

That said, if there is an issue with your order due to a product defect or shipping error, please contact our customer support team within 30 days of receiving your order. Include your order number and photos of the issue so we can help resolve it as quickly as possible.

Can I cancel or modify an order after it has been placed?

We do not offer modifications to orders once they have been placed.

If you need to cancel your order, please contact us immediately. If the order has not yet shipped, we’ll do our best to help. Once an order has shipped, it cannot be cancelled.

How long does shipping take?

Orders are shipped Monday through Friday, excluding weekends and holidays.

We aim to ship online orders within 1–3 business days, depending on order volume. Busier periods may result in longer processing and packing times.

Once your order leaves the warehouse, delivery timelines depend on the shipping method selected at checkout. Delivery estimates begin after your order has shipped and do not include processing time.

My order says it shipped, but tracking hasn’t updated. What should I do?

If your order shows as shipped but tracking has not updated yet, the shipping label has likely been created and the package may not have been scanned into the carrier’s system yet.

Tracking updates can take time to appear, especially during busy shipping periods, weather delays, or carrier processing backlogs.

If your tracking has not updated after 2 business days from when you received your shipping confirmation, please contact customer support.

I didn’t receive my order. What should I do?

First, check your tracking information to see if there are any updates on your package’s location.

If the tracking has not changed, shows a delivery issue, or your order appears to be missing, please contact our customer support team and include your order number.

I never received a confirmation email. What should I do?

Sometimes confirmation emails can get delayed, filtered, or sent to spam.

First, check your spam, junk, or promotions folder. You can also log into your account using the email address you used at checkout to view your order status.

If you’re still having trouble, please contact customer support.

What are the shipping costs?

Caffeine Break shipping rates are based on the shipping method you select, your delivery address, and the contents of your order.

  • US Orders over $70: Free Economy Shipping
  • US Orders under $70: $8 Economy Shipping
Subscriptions
Do you offer subscriptions?

Yes. Caffeine Break subscriptions are available for customers who want regular deliveries without needing to reorder manually.

Subscribers receive 10% off their Caffeine Break subscription orders.

How do I edit my subscription?

To edit, pause, or cancel your subscription, log into your subscription portal using the email or phone number connected to your order.

You’ll receive a single-use code to access your subscription dashboard, where you can manage your upcoming orders.

Can I cancel my subscription?

Yes. You can cancel your subscription through the subscription portal.

We recommend making any changes before your next order is processed, as orders that have already been placed may not be able to be modified or cancelled.

Usage
How do I use Caffeine Break pouches?

Place one pouch between your gum and upper or lower lip. Leave it there while the pouch releases caffeine and flavor over time.

Once you’re finished, remove the pouch and dispose of it responsibly.

Do not swallow the pouch.

How long should I keep a Caffeine Break pouch in?

You can keep a pouch in for as long as you’re enjoying the flavor and effect.

Most people use it until the flavor or caffeine release starts to fade. Once finished, remove the pouch and throw it away.

Can I swallow my saliva while using Caffeine Break?

Yes. Caffeine Break pouches are designed to be spit-free, so you can swallow your saliva while using them.

Do not swallow the pouch itself. Remove and dispose of it responsibly after use.

How fast does Caffeine Break work?

Caffeine Break is designed to release caffeine through the gum line over time. Many customers use it when they want a more convenient caffeine option than coffee or energy drinks.

Individual experience may vary depending on caffeine tolerance and how your body responds to caffeine.

How many Caffeine Break pouches can I use per day?

Each pouch contains 50mg of caffeine, so your daily usage should depend on your personal caffeine tolerance and total caffeine intake from other sources like coffee, tea, pre-workout, soda, or energy drinks.

If you are sensitive to caffeine, start slow.

Can I use Caffeine Break at night?

Caffeine can affect sleep, especially if used later in the day.

If you are sensitive to caffeine or trying to sleep soon, we recommend avoiding use close to bedtime.

Can I use Caffeine Break anywhere?

Caffeine Break pouches are discreet, smokeless, and spit-free, making them easy to use in many situations.

That said, always be mindful of your surroundings and follow the rules of any workplace, venue, gym, school, or public space.

Product Features
How many pouches are in each tin?

Each Caffeine Break tin contains 15 XL caffeine pouches.

Do you offer single tins?

Currently, Caffeine Break is sold in pack options rather than individual single tins.

What flavors are available?

Caffeine Break is available in 5 bold flavors.

You can view the latest flavor lineup on our product pages.

Are Caffeine Break pouches sugar-free?

Yes. Caffeine Break pouches are sugar-free.

Are Caffeine Break pouches smoke-free?

Yes. Caffeine Break pouches are smoke-free, spit-free, and nicotine-free.

How should I store Caffeine Break pouches?

Store your tins in a cool, dry place, away from direct sunlight.

Keep the lid tightly closed when not in use to help maintain freshness and flavor.

How long do Caffeine Break pouches last before they expire?

Caffeine Break pouches have an expected shelf life of up to 12 months when stored properly.

Can I travel with Caffeine Break pouches?

Yes. Caffeine Break pouches are compact, portable, and easy to travel with.

That said, if you are flying or travelling internationally, always check the rules of your airline, airport, and destination before travelling with any caffeine product.

Wholesale
How can I carry Caffeine Break in my retail location?

If you’re interested in carrying Caffeine Break, we’d love to hear from you.

To get started, visit the wholesale website and complete the wholesale registration form.

Responsible Use
Who should use Caffeine Break?

Caffeine Break is intended for adults who can responsibly consume caffeine.

Do not use Caffeine Break if you are sensitive to caffeine, pregnant or breastfeeding, have been advised to avoid caffeine, or have a medical condition that may be affected by caffeine.

Is Caffeine Break safe for children?

No. Caffeine Break should be kept away from children and pets.

Pouches and contents are not intended to be eaten or swallowed. Dispose of used pouches responsibly.

Should I use Caffeine Break if I’m sensitive to caffeine?

If you are sensitive to caffeine, start slow or avoid use.

Each pouch contains 50mg of caffeine, and caffeine sensitivity varies from person to person. If you have any concerns, consult a healthcare professional before use.